post
https://{tenant}.rubixx.app/api/v3/totalmobile/workorders
Several values are transformed before the work order is created, and some field names do not mean what they
appear to:
PropertyIDis a UPRN. Where the tenant has configured a Total Mobile UPRN prefix, that prefix is
stripped from the front of the value when present. Leading zeros are then trimmed. The remainder is matched
against the property UPRN.Contract,SupplierandPriorityare each passed through the corresponding translation
table for the tenant where one is configured, and used verbatim where one is not.Supplieris the
contractor.Descriptionpopulates both the title and the description of the work order.RaisedDateUTCsets both the date reported and the date logged.TargetCompletionDateis optional. When it is omitted the target date is derived from the day count
and working-day flag of the resolved priority.Statusis mapped: New, Planned and Work in Progress each become Open; Cancelled becomes Cancelled;
Work Completed becomes Work Completed; On Hold becomes On Hold; Invoiced becomes Paid; and Financially
Completed becomes Financially Complete. Any other value is passed through unchanged and then matched,
ignoring case, against the Rubixx work order statuses; a value matching neither list fails validation.
Omitting the field is valid.OrderNumberbecomes the work order reference. It is the key the other four endpoints use to find the
work order, so the caller must retain it.OrderContactNameandOrderContactPhoneare accepted but are not currently persisted.- The job value always defaults to 0.
Dates may be supplied either as ISO 8601 or as dd/MM/yyyy HH:mm, and are read as UTC. Dates on the response
are returned as ISO 8601.
Requires the Work Order Create permission.
Required Permission(s): WorkOrder.Create
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