Sample Request:

GET /api/v2.0/crms/communications/changes?sinceDate=01/01/2024

MAX PER PAGE LIMIT: 500

Sample Response:
{
"page": 1,
"total": 4,
"limit": 25,
"totalEntries": 79,
"data": [
{
"id": "eb7f1dbe-9d49-4ce0-ab85-fe2ae511590f",
"person": "Joe Smith",
"summary": "Joe would like to speak to a manager about his options on appeal",
"description": "He recently spoke to Fred asking for help with adaptations and was declined under the policy.",
"communicationSource": "Call",
"communicationReason": "Initial service request",
"communicationType": "1",
"loggerId": "eb7f1dbe-9d49-4ce0-ab85-fe2ae511590f",
"isPrivate": false
}
]
}

Communication Types

0 = Incoming
1 = Outgoing