post https://{tenant}.rubixx.app/api/v2/crms/communications
Sample Request:
POST /api/v2.0/crms/communications
This endpoint requires all data to be a JSON in the body of the request
and Content-type header to be set to "application/json".
Below are the corresponding values for each Communication Type
0 - Incoming
1 - Outgoing
body JSON:
{
"personReference": "P0000000110",
"summary": "Joe would like to speak to a manager about his options on appeal",
"description": "He recently spoke to Fred asking for help with adaptations and was declined under the policy.",
"communicationSource": "Call",
"communicationReason": "Initial service request",
"communicationType": "1",
"isPrivate": false
}
Sample Response:
{
"id": "eb7f1dbe-9d49-4ce0-ab85-fe2ae511590f",
"person": "Joe Smith",
"summary": "Joe would like to speak to a manager about his options on appeal",
"description": "He recently spoke to Fred asking for help with adaptations and was declined under the policy.",
"communicationReference": "C00093",
"communicationSource": "Call",
"communicationReason": "Initial service request",
"communicationType": "1",
"loggerId": "eb7f1dbe-9d49-4ce0-ab85-fe2ae511590f",
"isPrivate": false
}